Pet City Joondalup The Superstore Devoted to Pets and Low Prices Customer Orders

Is there a product or animal that you want us to order in for you?


Here's how to place a Customer order with us:

  • Browse our site and find the item you would like to order from our retail store.
  • Take down the "name" and Description, price and product code. If you cannot find the item on our site please ensure you have as much information on the item as possible before calling.
  • If your item is livestock such as a particular breed of fish or reptile ensure you have the correct names before calling.
  • phone our store on (08) 9300 -9939 and place your order -
  • you will be required to provide your credit card details over the phone.
  • When your item arrives in store we will call you to inform you that it is ready to collect.
    ( Delivery is also available at the customers expense )
  • All Customer Orders will be held at our Joondalup Store where they can be collected unless customer wishes to arrange special delivery such as Australia Post or by Courier.
  • Customers are required to collect ordered items within 7 days of arrival at our store.
  • Uncollected items will be returned to supplier or added to stock after 7 days.
  • There are no refunds for items that remain uncollected after the 7 day period.


Items that may be ordered include Products, Fish , Reptiles ,






Check Out Our Current Product Promotions

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