Pet City Joondalup The Superstore Devoted to Pets and Low Prices Pet City Joondalups FAQ

 

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Frequently Asked Questions

 

Question:
Can I place an order for a specific item I have been looking for?

Answer:
Yes - we will search our suppliers for any items that we do not currently have in stock.
To go to the following links for our information on placing Customer Orders

 

 

Question:
How do I get a licence for a Reptile,Amphibian or Exotic Bird ?

 

Answer:
We have provided the information you need for Reptiles, Dogs and Exotic Birds along with License Application Forms in adobe pdf format so that you can download the required application forms and print them out for faxing or sending to the apropriate department.

 

 

Question:
Where can I go to get advice on my Pets?

Answer:
We have provided information on many pet related topics in our Pet Advice section and provided several Fact Sheets in pdf format which you can download and print.

 

 

Question:
Can I get my money back if I am not happy with an item?

Answer:
At the discretion of the Manager of Pet City Joondalup we will exchange goods returned in salable condition or provide a credit note to be used at Pet City Joondalup.

Please visit the following link to view our: Refund Policy and links to legal information pertaining to Refunds and Exchanges in Western Australia.

 








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