Can I place an order for a specific
item I have been looking for?
Yes - we will search our suppliers for any
items that we do not currently have in stock.
Go to the following links for our information on placing Customer
How do I get a licence for a Reptile,Amphibian
or Exotic Bird ?
We have provided the
information you need for Reptiles,
Dogs and Exotic Birds along with License
Application Forms in adobe pdf format so that
you can download the required application forms
and print them out for faxing or sending to the apropriate
Where can I go to get advice on my Pets?
provided information throughout this site on many pet
related topics. As well as in our Pet
Advice section and provided several Fact
Sheets in pdf format which you
can download and print.
At this point in
time the answer is NO - Pet City Does Not Deliver,
there is a third party service who is doing deliveries
Check out more information on this Pet
Supplies Home Delivery Service
Can I get my money
back if I am not happy with an item?
At the discretion of the Manager of Pet City
Joondalup we will exchange goods returned in salable
condition or provide a credit note to be used at Pet
Please visit the following link
to view our: Refund
Policy and links to legal information pertaining
to Refunds and Exchanges in Western Australia.